I want you to be happy with your Nice Nest. Returns are accepted for a full refund of the cost of the product within 30 days of purchase. The customer is responsible for the cost of return shipping and the refund does not include the cost of originally shipping the order to you.
Exchanges are also accepted within 30 days. You are responsible for the cost of return shipping, but I will pay the cost of shipping the new product to you.
Please contact me at firstname.lastname@example.org with any questions.